by Kristina Barnett | Nov 30, 2017 | collaboration, user research
We love collaborating with our clients to help produce delightful online experiences. When you work with us to make decisions based on research, you can turn your website and app users into your biggest fans. Here’s how we work with our clients. Step 1: Getting to...
by John Nicholson | Nov 7, 2017 | uncategorized
Earlier this year, we decided to initiate sales and marketing efforts with a focus on UX projects. Before we could start, we needed to get a better handle on who to target. We love creating research-based personas based on customer interviews and field studies. But...
by John Nicholson | Nov 6, 2017 | metrics & analytics, nonprofit
We recently collaborated with a global nonprofit that conducts wellness education for organizations and individuals. Over a 4-week sprint, we performed holistic analysis, optimization, and strategy across organic search, paid search, user experience, and web...