Design Thinking Training & UX Training Services

Hire us to facilitate a 1-day or 2-day remote design thinking training or UX training for your team or company. Give your team the skills they need to be more innovative and customer-centered. Work with a nimble team of design thinking and UX facilitators trusted by organizations like GEICO, AARP, and Stanford.

During the pandemic, all of our training is remote. As a fully-remote team for 11 years, we are experts at virtual collaboration.

Past Workshops

Reynolds Consumer Products

2-day design thinking training workshop for a cross-company team of executives — to drive innovation at the maker of Reynolds Wrap® and Hefty®. Participants from marketing, finance, product and more.

“The workshop was really practical, applicable, and realistic.”

— Ken Hong, Chief Financial Officer, Hefty | Reynolds

BI, Incorporated

1-day UX training for 50 developers across 5 software teams. By the afternoon, developers created paper prototypes and ran usability tests on them.

“Great team of professionals who really understand this space and how to make real progress.”

— Michael Cooke, Director of Software Engineering | BI, Incorporated

PenFed Credit Union

5-day design sprint with 10 diverse stakeholders — from product, call center, engineering, UX and marketing. The team learned design thinking while tackling a critical business challenge.

“Set the stage to disrupt the culture of the entire organization by introducing human-centered design.”

— Candace Harman, Digital Product Manager | PenFed Credit Union

“The most productive workshop I’ve ever attended. The facilitators, participation and action plan made this an extremely effective day.”

Engineer

National Fire Protection Association

Our Training in Action

Research

Practicing interview techniques and observation skills with real customers

Analysis

Learning affinity mapping — a great way to align diverse teams on problems

Ideation

“Crazy 8s”: non-designers sketching 8 unique solution ideas in 8 minutes

Prototyping

Building a solution in hours. The deadline? Users arrive to test it at 3:00.

Testing

Testing prototypes with real customers — while learning to moderate.

Iteration

Fixing design problems early, in the 15 minutes between test sessions.

 

“The facilitation was great. Awesome to think about problems this way.”

Aleksandra Golota

Marketing Specialist, UVA Health System

“Incredibly productive. The methodology disarmed conflict and allowed folks to reach for the same goal. I’m very happy with how it improved the culture on my team and on my projects.”

Vice President

American Water