Team

Since 2009, large and mid-size organizations have picked our small team based on our unique expertise in building long-term research programs. Our collaborative approach means that all of our consultants wear 2 key hats: user researcher and workshop facilitator.

We’re a remote agency with team members in or near: Washington DC, New York City, Philadelphia, Austin, Montana, and Vermont. We work with teams across North America, Europe, and other parts of the world.

Nora Fiore

<img data-lazy-fallback="1" decoding="async" width="460" height="460" src="https://b2000843.smushcdn.com/2000843/wp-content/uploads/Nora-Fiore.jpg?lossy=1&strip=1&webp=1" alt="Nora Fiore" srcset="https://b2000843.smushcdn.com/2000843/wp-content/uploads/Nora-Fiore-150x150.jpg?lossy=1&strip=1&webp=1 150w, https://b2000843.smushcdn.com/2000843/wp-content/uploads/Nora-Fiore.jpg?size=216x216&lossy=1&strip=1&webp=1 216w, https://b2000843.smushcdn.com/2000843/wp-content/uploads/Nora-Fiore-300x300.jpg?lossy=1&strip=1&webp=1 300w, https://b2000843.smushcdn.com/2000843/wp-content/uploads/Nora-Fiore.jpg?lossy=1&strip=1&webp=1 460w" sizes="(max-width: 460px) 100vw, 460px" class="wp-image-25211" />

Nora Fiore

UX Researcher & Writer | BA from Middlebury

Strategist and writer of user-centered content. Loves to watch people interact with her words.

Kristy Knabe

<img data-lazy-fallback="1" decoding="async" width="460" height="460" src="https://b2000843.smushcdn.com/2000843/wp-content/uploads/Kristy-Knabe.jpg?lossy=1&strip=1&webp=1" alt="Kristy Knabe" srcset="https://b2000843.smushcdn.com/2000843/wp-content/uploads/Kristy-Knabe-150x150.jpg?lossy=1&strip=1&webp=1 150w, https://b2000843.smushcdn.com/2000843/wp-content/uploads/Kristy-Knabe.jpg?size=216x216&lossy=1&strip=1&webp=1 216w, https://b2000843.smushcdn.com/2000843/wp-content/uploads/Kristy-Knabe-300x300.jpg?lossy=1&strip=1&webp=1 300w, https://b2000843.smushcdn.com/2000843/wp-content/uploads/Kristy-Knabe.jpg?lossy=1&strip=1&webp=1 460w" sizes="(max-width: 460px) 100vw, 460px" class="wp-image-25209" />

Kristy Knabe

UX Strategist | MA from CMU

A UX pioneer. After CMU, helped launch usability testing at Apple. Then Vanguard, GSK and more.

Meredith Meisetschlaeger

<img data-lazy-fallback="1" decoding="async" width="800" height="800" src="https://b2000843.smushcdn.com/2000843/wp-content/uploads/meredith.jpeg?lossy=1&strip=1&webp=1" alt="Meredith Meisetschlaeger" srcset="https://b2000843.smushcdn.com/2000843/wp-content/uploads/meredith.jpeg?size=216x216&lossy=1&strip=1&webp=1 216w, https://b2000843.smushcdn.com/2000843/wp-content/uploads/meredith-480x480.jpeg?lossy=1&strip=1&webp=1 480w, https://b2000843.smushcdn.com/2000843/wp-content/uploads/meredith.jpeg?size=648x648&lossy=1&strip=1&webp=1 648w, https://b2000843.smushcdn.com/2000843/wp-content/uploads/meredith.jpeg?lossy=1&strip=1&webp=1 800w" sizes="(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 800px, 100vw" class="wp-image-43181" />

Meredith Meisetschlaeger

Junior UX Researcher | Masters from University of Melbourne

Obsessed with transforming insights into impact.

John Nicholson

<img data-lazy-fallback="1" decoding="async" width="460" height="460" src="https://b2000843.smushcdn.com/2000843/wp-content/uploads/John-Nicholson-2.jpg?lossy=1&strip=1&webp=1" alt="John Nicholson" srcset="https://b2000843.smushcdn.com/2000843/wp-content/uploads/John-Nicholson-2-150x150.jpg?lossy=1&strip=1&webp=1 150w, https://b2000843.smushcdn.com/2000843/wp-content/uploads/John-Nicholson-2.jpg?size=216x216&lossy=1&strip=1&webp=1 216w, https://b2000843.smushcdn.com/2000843/wp-content/uploads/John-Nicholson-2-300x300.jpg?lossy=1&strip=1&webp=1 300w, https://b2000843.smushcdn.com/2000843/wp-content/uploads/John-Nicholson-2.jpg?lossy=1&strip=1&webp=1 460w" sizes="(max-width: 460px) 100vw, 460px" class="wp-image-34978" />

John Nicholson

Principal | BA from Brown

Big-data digital marketer who saw the light when he stumbled across UX research.

Jihee Park

<img data-lazy-fallback="1" decoding="async" width="404" height="404" src="https://b2000843.smushcdn.com/2000843/wp-content/uploads/jihee-park.jpeg?lossy=1&strip=1&webp=1" alt="Jihee Park" srcset="https://b2000843.smushcdn.com/2000843/wp-content/uploads/jihee-park-150x150.jpeg?lossy=1&strip=1&webp=1 150w, https://b2000843.smushcdn.com/2000843/wp-content/uploads/jihee-park.jpeg?size=216x216&lossy=1&strip=1&webp=1 216w, https://b2000843.smushcdn.com/2000843/wp-content/uploads/jihee-park-300x300.jpeg?lossy=1&strip=1&webp=1 300w, https://b2000843.smushcdn.com/2000843/wp-content/uploads/jihee-park.jpeg?lossy=1&strip=1&webp=1 404w" sizes="(max-width: 404px) 100vw, 404px" class="wp-image-43160" />

Jihee Park

Junior UX Researcher | MS from Brown

Researcher passionate about understanding the “why” behind user behaviors and translating that into compelling stories.

About Marketade

Through ongoing user research programs, we help B2B and B2C digital product teams turn user insights into business results. We're a small remote agency working with large and mid-size organizations across the U.S. and beyond. We're based in the Washington DC area and have consultants in Pennsylvania, Connecticut, Texas, Indiana, Maryland, and Vermont.

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