Make UX Research a Team Sport

We bring your users to your office. Your team observes usability testing, user interviews or other UX research. Then we help you align and act on your top user experience problems. All in a day.

Reports Don't Work.

Collaboration Does.

Most UX consultants and design thinking agencies disappear to do research and return with a big report that no one reads.

We do the opposite.

We come to your office for a 1-day workshop. We bring some of your users and a collaborative design thinking process that we’ve perfected with Fortune 500 clients.

This team sport approach works wonders at driving consensus, action, and a user-centered culture. After a few rounds, you might even decide to make UX research a habit.

Our UX Research Workshops

Here's what happens at our 1-day UX research workshops. We customize the workshop to your team and bring it to your office — anywhere in the U.S.

1. User Research

The morning: Watch usability testing, user interviews, or some other type of user research.

2. Problems

Early afternoon: Reach team alignment on your biggest UX barriers — and prioritize them.

3. Solutions

Late afternoon: Break into groups to sketch solutions to your top problems. Plan next steps.

Our Team

We’re a nimble 7-person UX research company with deep expertise in collaboration and design thinking. We share a passion for turning user insights into better experiences and business results.

Sonya Badigian

Sonya Badigian

UX Researcher | MHCI from CMU

Carnegie Mellon HCI grad passionate about combining research, design and content.

Kristina Barnett

Kristina Barnett

Director of Client Impact | MA, Sociology

A rare project manager who gets UX research. Managed Adaptive Path's Austin studio.

Matt Brown

Matt Brown

UX Team Lead | MSc, Digital Anthropology

Anthropologist-turned UX researcher. Drives collaboration on our UX team and with clients.

Nora Fiore

Nora Fiore

UX Writer | BA from Middlebury

Strategist and writer of user-centered content. Loves to watch people interact with her words.

Kristy Knabe

Kristy Knabe

UX Strategist | MA from CMU

A UX pioneer. After CMU, helped launch usability testing at Apple. Then Vanguard, GSK and more.

Rob Russell

Rob Russell

UX Researcher | PhD, Cognitive Psychology

Cognitive psychologist with deep background in quantitative research methods.

John Nicholson

John Nicholson

Principal | BA from Brown

Big-data digital marketer who saw the light when he stumbled across UX research.

"A fantastic little agency that does amazing work."

Jared Spool

Founder, UIE

Our Methods

We conduct studies using a diverse set of UX research methods — from quick usability tests to complex projects that combine methods from all 5 areas below.

Usability Research

Usability Testing | UX Audits | Intercept Testing

Audience Research

Personas | Journey Maps | Concept Testing

IA & Navigation Research

Card Sorts | Tree Testing | First Click Testing

Analytics & Experiments

Web Analytics | A/B Testing | Session Replays

Content Research

Content Testing | Site Audits | Keyword Research