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Helping Banner Alzheimer’s Institute Reach Consensus on Design Decisions

by John Nicholson | Jun 19, 2017 | collaboration, healthcare, nonprofit, user research

Challenge: Differing Opinions on How to Improve Designs 80% of Alzheimer’s research studies are delayed because too few people sign up to participate. The Banner Alzheimer’s Institute has been on a mission to change this equation. Their recruiting goals are...

Helping Mount Sinai Improve Oral Cancer Patient Health Through Usability Testing

by John Nicholson | Jun 14, 2017 | healthcare, lean startup, usability, user research

Challenge: Complex Medical App for Cancer Survivors The team at Mount Sinai’s Icahn School of Medicine in New York City was worried. Supported by a grant from NIH, they’d been working for months on a new web app to 1) improve oral health and rehabilitation in oral...

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