by John Nicholson | May 24, 2011 | usability
In my latest tip article for our newsletter, I give an overview of remote usability testing. Here’s the summary: Remote usability testing is an easy and cheap way to identify parts of your website or application that are tripping up, confusing, or frustrating...
by John Nicholson | May 12, 2011 | uncategorized, usability
I’ve long been a fan of web usability testing — the process of watching representative users complete tasks on your site and pinpointing where they encounter problems. But with traditional user testing, the steps of finding a venue as well as recruiting, scheduling,...
by John Nicholson | Nov 21, 2009 | usability
A few years ago, my friend Paul sent me this great list from B.J. Fogg and the Web Credibility team at Stanford. Unlike a lot of top 10 tips lists, this one is backed by rigorous research. High recommended — I revisit them every few months.
